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DTSTART;TZID=America/New_York:20261118T130000
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UID:10000108-1795006800-1795010400@insurancefraud.org
SUMMARY:CE Webinar: Inside the Interview - Turning Conversations Into Evidence
DESCRIPTION:Course Description:\nThis course equips claims professionals with effective interviewing skills to gather evidence\, assess credibility\, and uncover key details. Participants learn how to prepare\, build rapport\, ask strategic questions\, and recognize deception to support thorough\, accurate claims handling. \nLearning Objectives: \n\nUnderstand interview value and formats\nPrepare effectively and build professional rapport\nUse questioning techniques and active listening\nAssess credibility and identify deception\n\nApproved for 1 Hour of Claims Adjuster Credit in the following 21 states:\nAL\, AR\, CA (WC)\, DE\, FL\, GA\, ID\, IN\, KY\, LA\, MN\, MS\, NC\, NH\, NM\, NV\, OK\, OR (WC)\, TX\, UT\, WY \nDirect any questions to: cahluwalia@frasco.com.
URL:https://insurancefraud.org/event/ce-webinar-inside-the-interview-turning-conversations-into-evidence/
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UID:10000121-1795010400-1795014000@insurancefraud.org
SUMMARY:IASIU Webinar: Behind the Ride: How Insurance Fraud Impacts the Rideshare Industry
DESCRIPTION:Overview:\nInsurance fraud in the rideshare ecosystem doesn’t just affect individual claims—it ripples across the entire insurance marketplace\, driving up costs and straining resources. To combat increasingly sophisticated schemes like staged accidents\, traditional investigative boundaries must be broken down. This session explores how Uber’s Claims SIU team actively partners with our insurance carrier partners to detect\, disrupt\, and mitigate fraud at scale. \nBio \nKaylynn Christie is the Senior Manager of Claims SIU at Uber. She leads the team responsible for partnering with Uber’s insurance carriers to detect and mitigate fraud\, specifically identifying suspected staged accidents and enhancing carrier investigations using Uber’s application data.\nKaylynn brings over 10 years of insurance leadership experience to this role\, with a strong background in auto major case\, complex general liability claims\, and tort and coverage litigation. She is a licensed attorney in Texas.\n  \n 
URL:https://insurancefraud.org/event/iasiu-webinar-behind-the-ride-how-insurance-fraud-impacts-the-rideshare-industry/
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