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DTSTART;TZID=America/New_York:20260908T120000
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DTSTAMP:20260822T170658Z
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UID:10000099-1788868800-1788876000@insurancefraud.org
SUMMARY:3rd Quarter 2026 Virtual Training: California Public Adjusters: What they can and cannot do
DESCRIPTION:This session will provide an overview of the three types of licensed California Public Adjusters and the scope of authority each holds. Attendees will also learn about the additional regulations that apply to Public Adjusters during a Declared Disaster\, a critical area where compliance issues often arise. The training will further cover the legal requirement for Public Adjusters to maintain a trust account for managing client claim funds. Whether you’re investigating claims or working to strengthen fraud detection efforts\, this session will equip you with the regulatory knowledge needed to recognize compliant versus non-compliant PA conduct. \nPresented by:   Tomas Petokas\, Supervising Investigator Enforcement Branch\, California Department of Insurance
URL:https://insurancefraud.org/event/3rd-quarter-2026-virtual-training-california-public-adjusters-what-they-can-and-cannot-do/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260909T140000
DTEND;TZID=America/New_York:20260909T150000
DTSTAMP:20260824T161718Z
CREATED:20260824T161718Z
LAST-MODIFIED:20260824T161718Z
UID:10000102-1788962400-1788966000@insurancefraud.org
SUMMARY:Webinar: Medical Canvassing
DESCRIPTION:A claim can tell one story. A medical canvass can reveal another.  \nJoin SIU Director Dean Winte for a practical look at how medical canvassing helps verify treatment history and uncover prior care that may change how a claim is evaluated.  \nThis session will explore the basics of medical canvassing\, including the best ways to communicate with providers\, key HIPAA considerations\, and how canvass findings can help adjusters make more informed decisions around compensability and claim direction.  \nAttendees will walk away knowing when a canvass makes sense\, which providers are worth contacting\, and why pharmacy records can sometimes be the part of the story everyone missed. From fraud suspicions to Monday morning injuries\, we’ll break down how the right canvass can bring clarity to a claim before uncertainty turns into costly delays.  \nCE Credit Information \nIf you would like to receive CE Credit for this course\, please answer “Yes” on your registration form\, and you must complete the following: \nBe present for at least 50 minutes of the webinar\nSubmit at least 2 poll responses during the webinar\nHow to Receive Your CE Credit \nThe CEU Institute will email you a link to collect your license number(s) 1-2 days after the webinar. The link will stay open for 3 days. You will receive a confirmation email after your license submission. Credit will be processed and certificates will be sent within 30 days of the program date. For any questions about CE credit processing\, email the CEU Institute: rosters@ceuinstitute.net.
URL:https://insurancefraud.org/event/webinar-medical-canvassing/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260910T130000
DTEND;TZID=America/New_York:20260910T140000
DTSTAMP:20260824T140311Z
CREATED:20260824T140311Z
LAST-MODIFIED:20260824T140311Z
UID:10000100-1789045200-1789048800@insurancefraud.org
SUMMARY:Avoid the newest online scams with tips from NACA experts
DESCRIPTION:Learn how you can stay ahead in the never-ending game of cat-and-mouse with online scammers. Join expert consumer attorneys Erika Heath (Francis Mailman Soumilas\, P.C.) and Nick Barthel (Barthel Legal)\, both members of the National Association of Consumer Advocates (NACA)\, for updates on the newest telephone and online scams and for tips on keeping your clients and community safe. Presenters will share experiences from clients they have worked with\, offering strategies that can help consumers identify warning signs\, secure personal information\, and—if all else fails—fight back if they fall victim to a scam. \nAttendees will gather information and resources they can use to help their clients:\n• Spot the latest scammer tactics;\n• Freeze their credit and protect their assets and identity;\n• Help friends and family avoid being defrauded; and\n• Recognize when to seek legal assistance and know where to turn for help. \nJoin us for a lively discussion and gather practical consumer protection tips for the clients and community you serve.
URL:https://insurancefraud.org/event/avoid-the-newest-online-scams-with-tips-from-naca-experts/
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DTSTART;TZID=America/New_York:20260910T130000
DTEND;TZID=America/New_York:20260910T140000
DTSTAMP:20260905T192918Z
CREATED:20260905T192918Z
LAST-MODIFIED:20260905T192918Z
UID:10000103-1789045200-1789048800@insurancefraud.org
SUMMARY:CE Webinar: The Feed Factor - The Ethical Use of Social Media Investigations for Claim Decisions
DESCRIPTION:Course Description:\nThis course guides adjusters on using social media evidence strategically\, legally\, and ethically. Emphasis is placed on early action\, compliance\, and unbiased reporting. Case studies and best practices help mitigate risk\, preserve evidence\, and support informed claim decisions. \nLearning Objectives:  \n\nUnderstand social media’s role in claims\nRecognize legal and ethical considerations clearly\nDocument and authenticate social media evidence\nApply strategic tools for effective investigations\n\nApproved for 1 Hour of Claims Adjuster Ethics Credit in the following 20 states:\nAL\, AR\, CA (WC)\, DE\, GA\, ID\,  IN\, KY\, LA\, MN\, MS\, NC\, NH\, NM\, NV\, OK\, OR (WC)\, TX\, UT\, WY \nApproved for 1 Hour of General Credit in: FL \nIf you have any questions about this training\, please email: cahluwalia@frasco.com
URL:https://insurancefraud.org/event/ce-webinar-the-feed-factor-the-ethical-use-of-social-media-investigations-for-claim-decisions/
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DTSTART;TZID=America/New_York:20260910T140000
DTEND;TZID=America/New_York:20260910T150000
DTSTAMP:20260818T153300Z
CREATED:20260818T153300Z
LAST-MODIFIED:20260818T153300Z
UID:10000097-1789048800-1789052400@insurancefraud.org
SUMMARY:The Reality of Using Social Media in Investigations
DESCRIPTION:This course is designed for both beginners and experienced professionals in the field of insurance claims adjustment\, providing valuable insights into the growing role of social media in claims investigations. For newcomers\, it covers the essential purposes of social media investigation\, focusing on how social media platforms can be utilized to gather information on claimants\, verify facts\, and uncover potential inconsistencies or fraudulent behavior. The course also includes a review of the legal landscape surrounding social media use\, emphasizing privacy laws\, consent\, and the ethical considerations that investigators must follow when monitoring online activity. Participants will learn what types of social media evidence are most relevant to claims resolution\, how to effectively navigate various platforms\, and how to identify red flags that may indicate fraudulent behavior. More experienced claims adjusters will gain insights into advanced and creative strategies for leveraging social media data\, including the best practices for gathering and presenting evidence in a way that strengthens claims resolution and supports legal compliance. Additionally\, real-world case studies and examples will be shared to demonstrate how social media has been successfully integrated into the claims process to help achieve positive outcomes. \nInstructor: Amos Nessim\nWe’re happy to answer any questions or concerns through email at siutraining@aus.com. \n**Please register with your company-provided email to be approved** \nCE Credit Approved States:\nAK\, CA\, CO\, DC\, DE\, FL\, GA\, IA\, IN\, KS\, MA\, MT\, NC\, NE\, NH\, NV\, OK\, OR\, PA\, TX\, VA\, VT\, WV\, WY \nAttendees must be present for at least 50 minutes and participate in all poll questions to qualify for CE credit. \nFor guaranteed acceptance\, please register by 5:00 PM EDT on the evening before the course offering.
URL:https://insurancefraud.org/event/the-reality-of-using-social-media-in-investigations/
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