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DTSTART;TZID=America/New_York:20261116T140000
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LAST-MODIFIED:20261022T150413Z
UID:10000137-1794837600-1794841200@insurancefraud.org
SUMMARY:How Desktop Services Impact Investigations
DESCRIPTION:An introduction to the professional and practical considerations involved when an investigator utilizes or engages in the use of desktop investigations. This course covers the purpose and value of virtual video interviews\, telephonic vs. video interviews\, conversation management\, how to use InVue technology\, and best practices. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCE Credit Approved States: \nCA\, CO\, CT\, DE\, FL\, IA\, ID\, KS\, MA\, MO\, MS\, NC\, ND\, NE\, NM\, PA\, RI\, SC\, SD\, TX\, VA\, VT\, WV \nAttendees must be present for at least 50 minutes and participate in all poll questions to qualify for CE credit.
URL:https://insurancefraud.org/event/how-desktop-services-impact-investigations-2/
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DTSTART;TZID=America/New_York:20261118T130000
DTEND;TZID=America/New_York:20261118T140000
DTSTAMP:20260905T193723Z
CREATED:20260905T193723Z
LAST-MODIFIED:20260905T193723Z
UID:10000108-1795006800-1795010400@insurancefraud.org
SUMMARY:CE Webinar: Inside the Interview - Turning Conversations Into Evidence
DESCRIPTION:Course Description:\nThis course equips claims professionals with effective interviewing skills to gather evidence\, assess credibility\, and uncover key details. Participants learn how to prepare\, build rapport\, ask strategic questions\, and recognize deception to support thorough\, accurate claims handling. \nLearning Objectives: \n\nUnderstand interview value and formats\nPrepare effectively and build professional rapport\nUse questioning techniques and active listening\nAssess credibility and identify deception\n\nApproved for 1 Hour of Claims Adjuster Credit in the following 21 states:\nAL\, AR\, CA (WC)\, DE\, FL\, GA\, ID\, IN\, KY\, LA\, MN\, MS\, NC\, NH\, NM\, NV\, OK\, OR (WC)\, TX\, UT\, WY \nDirect any questions to: cahluwalia@frasco.com.
URL:https://insurancefraud.org/event/ce-webinar-inside-the-interview-turning-conversations-into-evidence/
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DTSTART;TZID=America/New_York:20261118T140000
DTEND;TZID=America/New_York:20261118T150000
DTSTAMP:20260930T172634Z
CREATED:20260930T172634Z
LAST-MODIFIED:20260930T172634Z
UID:10000121-1795010400-1795014000@insurancefraud.org
SUMMARY:IASIU Webinar: Behind the Ride: How Insurance Fraud Impacts the Rideshare Industry
DESCRIPTION:Overview:\nInsurance fraud in the rideshare ecosystem doesn’t just affect individual claims—it ripples across the entire insurance marketplace\, driving up costs and straining resources. To combat increasingly sophisticated schemes like staged accidents\, traditional investigative boundaries must be broken down. This session explores how Uber’s Claims SIU team actively partners with our insurance carrier partners to detect\, disrupt\, and mitigate fraud at scale. \nBio \nKaylynn Christie is the Senior Manager of Claims SIU at Uber. She leads the team responsible for partnering with Uber’s insurance carriers to detect and mitigate fraud\, specifically identifying suspected staged accidents and enhancing carrier investigations using Uber’s application data.\nKaylynn brings over 10 years of insurance leadership experience to this role\, with a strong background in auto major case\, complex general liability claims\, and tort and coverage litigation. She is a licensed attorney in Texas.\n  \n 
URL:https://insurancefraud.org/event/iasiu-webinar-behind-the-ride-how-insurance-fraud-impacts-the-rideshare-industry/
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BEGIN:VEVENT
DTSTART;TZID=UTC:20261119T100000
DTEND;TZID=UTC:20261119T110000
DTSTAMP:20260227T194545Z
CREATED:20260110T233201Z
LAST-MODIFIED:20260227T194545Z
UID:10000047-1795082400-1795086000@insurancefraud.org
SUMMARY:Using AI to Fight Medicare Fraud – Updates from CMS and Center for Program Integrity
DESCRIPTION:Presenter: Jienelle Herndon\, Office of Program Operations and Local Engagement\, Centers for Medicare & Medicaid Services
URL:https://insurancefraud.org/event/using-ai-to-fight-medicare-fraud-updates-from-cms-and-center-for-program-integrity/
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