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Free Multistate-Approved CE Course: Conducting Ethical Investigations on Questionable Claims

November 2, 2022 All day

The purpose of this one-hour ethics webinar is to challenge the adjuster/claims professional to think about ethical decision-making when conducting questionable claim investigations.  This course will highlight that ethics is important especially when investigating questionable claims. This courses helps professionals remember why focusing on the ethics of the investigation will protect all involved including the insured, adjuster and the organization.    

Learning Objectives

In this course, you will learn about:

  • Defining ethics and demonstrating to others a commitment to ethics   
  • Understanding the ethical challenges on questionable claims 
  • Understanding of Fair Claims Handling and its ethical basis 
  • The difference between ethical and unethical behavior on questionable claims investigations 
  • How to choose the best investigation partner or vendor