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Unfiltered: Using Surveillance to Capture the Real Picture

March 29 @ 1:00 pm 2:00 pm

This course aims to educate claim professionals on the realities of insurance claim surveillance, thereby, helping realign their investigative request and expectations for even the most frustrating claimant. Our goal is to ensure every level of claim handler knows what types of surveillance are possible and what the best practices are for obtaining footage that can meaningfully mitigate claim exposure.

Learning Objectives:
– When to consider surveillance
– Legalese of surveillance
– Surveillance guidelines
– How to maximize outcomes