Social media isn’t just for scrolling – it’s a powerful tool for claims professionals.

In this webinar, you’ll learn how to turn online data into actionable insights that streamline the claims process and lead to faster, more accurate outcomes.

CE Credit Approved: This webinar is accredited for Insurance Adjuster CE Credit in Florida, Texas and California.

After you register, you’ll receive a confirmation email with your personal link to join. Don’t see it? Check your spam folder just in case.

What you’ll learn:

-How to use social media insights to support or question a claim
-Ways to identify red flags earlier, and validate legitimate claims with confidence
-Best practices for incorporating social media checks throughout the claims process
-Tips to improve search accuracy and relevance
-Where AI ends and human expertise begins in OSINT investigations
-Ongoing strategies to monitor, verify and act on social data effectively

Date: Tuesday, June 23, 2026
Time: 12 p.m. (noon) Central Time
Duration: 60 minutes

About the Presenter:

Alyssa Weeks
Global Director of QA and Training, Social Discovery

Alyssa Weeks is a seasoned professional with almost a decade of experience in the insurance industry, specializing in claims and social media searches. Over the past five years, Alyssa has spearheaded the transformation of a small team of social media analysts into a highly sought-after department crucial to the success of claims outcomes at a leading insurance company. Her expertise lies in crafting successful social media reports tailored to the unique needs of the insurance sector.