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12 December 2021

How claims data can enhance customer experiences

Insurers need to understand more about the customer at each point in the insurance journey through claims history gathered from across the market There’s...

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4 November 2021

Hong Kong insurers bank on technology to detect fraudulent claims

Hong Kong insurers are strengthening their efforts to stamp out fraudulent claims involving critical illness policies following a rise in such cases in...

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14 April 2021

Insurance companies are embracing AI, for better and for worse

Artificial intelligence (AI) is already part of the insurance industry, used for tasks like claims processing, underwriting and fraud detection. Traditional insurance...

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24 September 2020

Geofencing turns advertisements into a tool to fight against insurance fraud

Wherever you look, there’s sure to be an advertisement not too far away. Whether you’re outside, taking the train or just...

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24 September 2020

Technology is changing insurance for the better

The days of customers calling an insurance company out of the blue and getting a quote over the phone are fading...

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24 September 2020

Why artificial intelligence should be able to detect auto fraud

Artificial intelligence can make it nearly impossible for fraudsters to make a false claim appear real, the founder of an A.I....

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24 September 2020

Najm deploys SAS artificial intelligence and analytics solutions to combat fraud in insurance

SAS, the market leader in Analytics & Anti-fraud Technologies, and Najm for Insurance Services have announced a technology collaboration that will...

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24 September 2020

Insurers launch virtual motor certificate to curb fraud

Insurers have rolled out a virtual motor insurance certificate in efforts to curb rampant cases of insurance fraud. In a notice...

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24 September 2020

How technology fights fraud after catastrophes

Insurance fraud continues to be a major problem for the insurance industry. In fact, the Federal Bureau of Investigation (FBI) estimates...

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24 September 2020

Old Mutual to use β€˜insurance drones’ to investigate car accidents in South Africa

Old Mutual iWYZE plans to be the first South African insurer to use drones. After a two-year planning and pre-registration process,...

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