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IASIU/NICB Webinar: Contractor Fraud in Catastrophe Claims: Schemes, Networks, and Investigative Strategies

May 13 @ 2:00 pm - 3:00 pm

Presented by Supervisory Special Agent Gus Hitz (NICB), Special Agent Audrey Mehler (NICB), and Brenda Roberts (West Bend Insurance)

*For IASIU Members Only*

Class Description:

This webinar examines how contractor fraud escalates following catastrophic events and how organized actors exploit high-volume claim environments. Participants will learn how fraud schemes evolve from opportunistic to coordinated operations and how to identify, investigate, and disrupt these activities.

Session Objective:

Participants will be able to identify contractor fraud schemes earlier and apply investigative strategies to mitigate loss exposure.

Key Topics:

Post-cat contractor fraud landscape (roofing, water mitigation, remediation) Organized vs. opportunistic contractor fraud

Assignment of Benefits (AOB) abuse and claim inflation tactics

Use of AI and digital tools in claim manipulation

Indicators of collusion between contractors, public adjusters, and claimants