Learn how you can stay ahead in the never-ending game of cat-and-mouse with online scammers. Join expert consumer attorneys Erika Heath (Francis Mailman Soumilas, P.C.) and Nick Barthel (Barthel Legal), both members of the National Association of Consumer Advocates (NACA), for updates on the newest telephone and online scams and for tips on keeping your […]

Course Description: This course guides adjusters on using social media evidence strategically, legally, and ethically. Emphasis is placed on early action, compliance, and unbiased reporting. Case studies and best practices help mitigate risk, preserve evidence, and support informed claim decisions. Learning Objectives:  Understand social media’s role in claims Recognize legal and ethical considerations clearly Document […]

This course is designed for both beginners and experienced professionals in the field of insurance claims adjustment, providing valuable insights into the growing role of social media in claims investigations. For newcomers, it covers the essential purposes of social media investigation, focusing on how social media platforms can be utilized to gather information on claimants, […]