Course Description: This course demystifies insurance surveillance, equipping adjusters to work effectively with investigative providers. Participants explore surveillance concepts, applications, and techniques while gaining practical insights to support accurate claim evaluations, informed decisions, and fraud mitigation. Learning Objectives: Understand surveillance concepts in insurance claims Explore mobile and remote surveillance methods Identify surveillance use cases across […]

Our purposes are many: To heighten the fraud Investigators’ knowledge of ongoing fraudulent activity; To provide to our members a forum for the informal exchange of information and knowledge; To improve methods and procedures for eliminating crime involving fraud; and To establish good fellowship. We work hard to attain these goals through our quarterly membership […]

This webinar explores how to identify, investigate, and document material misrepresentations in insurance claims while distinguishing honest mistakes from intentional deception. Through practical examples and investigative techniques, participants will learn how materiality and intent can impact claim decisions and potential fraud referrals.

Course Description: This course builds a foundation in investigative research, focusing on the what, when, where, who, and how of effective investigations. Participants learn to distinguish public from licensed-investigator records, apply client-centric strategies, and manage data privacy when selecting investigative partners. Learning Objectives: Understand foundational investigative research principles clearly Distinguish public vs licensed-only records effectively […]

Overview: Vehicle fraud and auto theft are discussed in this course and the impact on Insurance Carriers and consumers. Specific focus will be on bringing attention to the emerging trends in auto theft and auto fraud in the USA.  Attendees will learn about the common insurance vehicle fraud trends and investigative tools to aid the […]