As natural disasters become more frequent and destructive, the insurance industry is facing a growing wave of fraud that undermines the integrity of the claims process. This session will explore evolving methods used to identify fraudulent claims in the aftermath of major events, along with the investigative tools adjusters can use to tackle them head-on. […]

Learn how forensic intelligence and behavioral signals reveal hidden underwriting risk in real time, enabling faster, more confident decisions while improving speed-to-issue and straight-through processing.

Don’t Miss Our Next Session: Recorded Statements That Win Investigating bodily injury and property damage claims requires a structured and tactical approach to interviewing. In this deep-dive session, we will walk you through real-world scenarios and techniques to help you: Master Structured Interviewing: Learn the framework for gathering consistent, high-quality information. Enhance Credibility Assessment: Identify verbal and […]

Psychosocial risk is quickly becoming one of the strongest predictors of poor claim outcomes in workers' comp. The barriers slowing recovery today aren't just physical anymore; they're mental, emotional, and social variables that shape how an injured worker heals. Join host Mike Lundgren on Wednesday, August 12th at 2:00 pm ET and get a practical look at why psychosocial risk is […]

Building a high-performing OSINT team is difficult. Sustaining that performance as workloads grow can be even harder. Over time, subtle tensions can begin to affect performance. Throughput can take priority over judgment, experienced analysts can stop developing, and confidence can make constructive challenge less common. Left unaddressed, these patterns can become part of how a […]

Account takeovers pose a growing threat to organizations and consumers. Using stolen credentials, personal information, and social engineering, fraudsters can gain unauthorized access to customer accounts. Once inside, they may change contact or payment information, redirect funds, access sensitive data, or submit fraudulent claims. Join the Coalition Against Insurance Fraud on August 20, 2026, from […]