Join us for an insightful and practical webinar designed for insurance professionals, offering actionable strategies to integrate social media insights at key stages of the claims lifecycle.

What you’ll learn:

-How social media insights, as part of Open Source Intelligence, provide crucial visibility into claimant behaviors, inconsistencies and potential risk indicators.
-How social media checks can be integrated into key stages of the claims lifecycle (First Notice of Loss (FNOL), confirming coverage, investigation, additional services, evaluation, negotiations, final evaluation, settlement and post claim resolution) to reduce cycle times and achieve accurate resolutions.
-How leveraging OSINT tools like social media can alleviate workload pressures on adjusters, enabling faster and more effective claims processing.
-About the benefits of using third-party experts to conduct unbiased, legally compliant social media research

This webinar is approved for Insurance Adjuster CE Credit in Florida, Texas and California.

Date: Tuesday, March 31, 2026 Time: 12 p.m. (noon) Central Time Duration: 60 minutes

About the Presenter:

Alyssa Weeks
Global Director of QA & Training, Social Discovery

Alyssa Weeks is a seasoned professional with almost a decade of experience in the insurance industry, specializing in claims and social media searches. Over the past five years, Alyssa has spearheaded the transformation of a small team of social media analysts into a highly sought-after department crucial to the success of claims outcomes at a leading insurance company. Her expertise lies in crafting successful social media reports tailored to the unique needs of the insurance sector.

Once you register, you’ll receive a confirmation email with a link to join the webinar. If you don’t see the email, please check your spam folder.

We look forward to seeing you!