Let Us Bring Our Customized Medicare Trainings to You!

Workshops are specifically designed for professionals who serve Medicare beneficiaries. CHA’s interactive workshops are presented by Medicare subject matter experts, ensuring high-quality training
customized to meet your needs.

Benefits to your organization:

• Premier up-to-date training for staff and management and customized technical assistance
• Improved personalized assistance, Medicare knowledge and service to clients, patients and staff
• Increased understanding about local community-based services available to Medicare beneficiaries in the community

While some may think Medicare is not a relevant topic within your organization, it’s important and matters! It especially matters to those with Medicare, to staff serving people with Medicare and/or employees aging into Medicare.

That’s why we developed customizable integrated training and marketing modules to bring our 20+ years of expertise to you.

These training programs, serving pharmacy organizations and corporations, hospitals, social workers and other service agencies and companies, provide up-to-date and comprehensive Medicare training while creating a program to reach out to your patients and potential patients in a very personal way.

For more information on our customized Medicare trainings and fees, please contact Cat Mercado, our Operations Manager at cmercado@cahealthadvocates.org or 916-465-8104.

Current Workshop Topics

• Medicare: An Overview (3-6 hours)
• An Introduction to Medicare Part C Advantage Plans (3 hours)
• Assistance for People with Low incomes (3-6 hours)
• Medicare Supplemental Insurance & Other Coverage (6 hours)
• Medicare Appeals & Grievances (3 hours) – Thorough background in Medicare recommended.
• Protecting Your Medicare Benefits from Fraud & Abuse (2 hours) – CHA receives federal funding to provide Senior Medicare Patrol workshops free of charge. Also available in Spanish.
• Long-Term Care Planning (Basic and/or Advanced) (6-12 hours)

Our in-depth onsite workshops combine instructor-led presentations, small group exercises, case studies, and question and answer sessions. An additional 10 hours of customized technical assistance is provided following every workshop.

Participants receive a complete packet of reference materials and other useful resources. CHA also offers all workshops as webinars. Webinars include 30-day access to a recording of the workshop. We also offer a-la-carte workshops tailored to meet your educational needs.

Speaker information

For more information about our knowledgeable speakers/trainers, see our staff biographies.

• Bonnie Burns, Training & Policy Specialist
• Tatiana Fassieux, Training Specialist