Our purposes are many: To heighten the fraud Investigators’ knowledge of ongoing fraudulent activity; To provide to our members a forum for the informal exchange of information and knowledge; To improve methods and procedures for eliminating crime involving fraud; and To establish good fellowship. We work hard to attain these goals through our quarterly membership […]

This webinar explores how to identify, investigate, and document material misrepresentations in insurance claims while distinguishing honest mistakes from intentional deception. Through practical examples and investigative techniques, participants will learn how materiality and intent can impact claim decisions and potential fraud referrals.

Course Description: This course builds a foundation in investigative research, focusing on the what, when, where, who, and how of effective investigations. Participants learn to distinguish public from licensed-investigator records, apply client-centric strategies, and manage data privacy when selecting investigative partners. Learning Objectives: Understand foundational investigative research principles clearly Distinguish public vs licensed-only records effectively […]

Overview: Vehicle fraud and auto theft are discussed in this course and the impact on Insurance Carriers and consumers. Specific focus will be on bringing attention to the emerging trends in auto theft and auto fraud in the USA.  Attendees will learn about the common insurance vehicle fraud trends and investigative tools to aid the […]

Developed for General Counsel, Risk Managers, Defense Counsel, Claims Professionals, Actuaries, and Chief Financial Officers This one-day Business Insurance conference will examine emerging litigation tactics and trends impacting insurers, including third-party litigation funding, claim aggregation strategies, and the growing use of technology, social media, and artificial intelligence in developing and pursuing claims. Led by Demotech, Inc. […]

An introduction to the professional and practical considerations involved when an investigator utilizes or engages in the use of desktop investigations. This course covers the purpose and value of virtual video interviews, telephonic vs. video interviews, conversation management, how to use InVue technology, and best practices. CE Credit Approved States: CA, CO, CT, DE, FL, […]

An introduction to the professional and practical considerations involved when an investigator utilizes or engages in the use of desktop investigations. This course covers the purpose and value of virtual video interviews, telephonic vs. video interviews, conversation management, how to use InVue technology, and best practices. CE Credit Approved States: CA, CO, CT, DE, FL, […]

Course Description: This course equips claims professionals with effective interviewing skills to gather evidence, assess credibility, and uncover key details. Participants learn how to prepare, build rapport, ask strategic questions, […]

Overview: Insurance fraud in the rideshare ecosystem doesn’t just affect individual claims—it ripples across the entire insurance marketplace, driving up costs and straining resources. To combat increasingly sophisticated schemes like […]

Presenter: Jienelle Herndon, Office of Program Operations and Local Engagement, Centers for Medicare & Medicaid Services