Course Description: This course demystifies insurance surveillance, equipping adjusters to work effectively with investigative providers. Participants explore surveillance concepts, applications, and techniques while gaining practical insights to support accurate claim […]

Our purposes are many: To heighten the fraud Investigators’ knowledge of ongoing fraudulent activity; To provide to our members a forum for the informal exchange of information and knowledge; To […]

This webinar explores how to identify, investigate, and document material misrepresentations in insurance claims while distinguishing honest mistakes from intentional deception. Through practical examples and investigative techniques, participants will learn […]

Course Description: This course builds a foundation in investigative research, focusing on the what, when, where, who, and how of effective investigations. Participants learn to distinguish public from licensed-investigator records, […]

Overview: Vehicle fraud and auto theft are discussed in this course and the impact on Insurance Carriers and consumers. Specific focus will be on bringing attention to the emerging trends in auto theft and auto fraud in the USA.  Attendees will learn about the common insurance vehicle fraud trends and investigative tools to aid the […]

Developed for General Counsel, Risk Managers, Defense Counsel, Claims Professionals, Actuaries, and Chief Financial Officers This one-day Business Insurance conference will examine emerging litigation tactics and trends impacting insurers, including third-party litigation funding, claim aggregation strategies, and the growing use of technology, social media, and artificial intelligence in developing and pursuing claims. Led by Demotech, Inc. […]

An introduction to the professional and practical considerations involved when an investigator utilizes or engages in the use of desktop investigations. This course covers the purpose and value of virtual video interviews, telephonic vs. video interviews, conversation management, how to use InVue technology, and best practices. CE Credit Approved States: CA, CO, CT, DE, FL, […]

An introduction to the professional and practical considerations involved when an investigator utilizes or engages in the use of desktop investigations. This course covers the purpose and value of virtual video interviews, telephonic vs. video interviews, conversation management, how to use InVue technology, and best practices. CE Credit Approved States: CA, CO, CT, DE, FL, […]

Course Description: This course equips claims professionals with effective interviewing skills to gather evidence, assess credibility, and uncover key details. Participants learn how to prepare, build rapport, ask strategic questions, and recognize deception to support thorough, accurate claims handling. Learning Objectives: Understand interview value and formats Prepare effectively and build professional rapport Use questioning techniques […]

We invite you to learn the latest about identity theft prevention and recovery by participating in our Protecting Communities From Today’s Identity Thieves webinar on Nov. 18. During the webinar, Mona Terry, chief operating and programs officer at the Identity Theft Resource Center (ITRC), will explore current identity crime trends, including how different age groups […]