Are you looking to improve your claim investigation interviews?

This course is being approved for 1 Hr of CE (insurance adjuster) in the following states: AL, AR, CA (WC Only), DE, FL, GA, ID, IA, KS, KY, LA, MS, NC, NV, OK, PA, SD, TN, TX, UT, VA, & WY.

This course covers five proven techniques to help you become a more effective interviewer. You’ll learn how to identify different types of answers, including evasive, misleading, and dishonest responses, and how to respond to each type. We’ll discuss how to build rapport with interviewees, how to ask the right questions, and how to follow up on answers to get more information. By the end of the course, you’ll have the skills and knowledge necessary to conduct more successful claim investigation interviews.