There isn’t a one-size-fits-all solution. There are a variety of available resources depending on your objective. Some records are from government sources and some are from private sources. Then, there are records that are only available to Private Investigators. There is no single database that produces a comprehensive custom report. When other firms brand a research product with a general name, the assumption is that it’s suitable for most scenarios, but it’s not. There are not many record research experts out there. Working with knowledgeable and skilled experts will always generate the best and most thorough results.

This course aims to educate claim professionals more deeply on the power of Research by giving them a behind-the-scenes peek into how a claim’s “Investigative Objective” becomes the foundation of every research investigation. Our goal is to ensure every level of claim handler knows what research tools are available, when to use those different tools, the importance of research methodology, and why who is doing the research matters more than you might think.

Learn About These Core Issues:

• The Complexities of Claim Research 
   
• The Realities of Research 
   
• The Importance of a Clear Investigative Objective 
   
• Why Your Source Matters 
   
• How the Research Process Should Work 
   
• What Falls Under Research

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